Privacy Policy

Last updated: July 27, 2025

Introduction

This Privacy Policy describes how Asvix and its affiliates (“we”, “us”, “our”) collect, use, share, and protect your personal data through the platform https://medibot-ai.com (“Platform”). By using our services, you agree to the terms of this policy and the laws of India.

Information We Collect

We collect personal data such as name, contact details, date of birth, address, ID proofs, and biometric details with consent.

We may also collect behavioral data, device information, and transaction records for service optimization.

How We Use Your Information
  • Provide requested services
  • Enhance customer experience
  • Prevent fraud and enforce terms
  • Send offers and updates
Sharing of Data

We may share your data with affiliates, business partners, and third parties to fulfill service obligations or as required by law. You may opt out of marketing communications.

Security Measures

We adopt reasonable security measures and offer secure access to protect your personal data. However, data transmission over the internet may have inherent risks.

Your Rights

You may access, correct, or delete your data via your profile. You may withdraw consent by writing to our Grievance Officer.

Data Retention

We retain personal data only as long as necessary or legally required. Deleted accounts may result in loss of access to services.

Changes to the Policy

We may update this policy. Users are advised to periodically review the policy for changes.

Questions? Contact us at privacy@medibot.com